

Frequently asked questions
I'm always here to help! Whether you have a question or just want to chat about my jewelry, I'm available every day of the week.
My hours:
- Mon - Fri: 9:00 AM - 5:00 PM
- Sat - Sun: 10:00 AM - 3:00 PM
Email me at: Info@monroe-jewels.com
We offer a 30-day return policy. Simply contact us by e-mail and we will initiate the return process for you.
Every piece is handcrafted with care, using the finest gems and materials.
With over 25 years of experience designing for some of the world’s top jewelry houses, I bring that same level of precision and artistry to Monroe Jewels. From the first sketch to the final polish, nothing is rushed or outsourced. I personally oversee every step to ensure each piece reflects the highest standards of craftsmanship, beauty, and lasting quality.
Yes, we offer FREE shipping! Once your jewelry is on its way, we'll send you a tracking number.

Free Shipping
We always offer free standard shipping.

Waterproof & Tarnish-Free
All jewelry is built to last and made to be worn every day, anywhere.

Craftsmanship Guarantee
Lifetime craftsmanship guarantee — if you’re not satisfied, we’ll make it right